UnitedHealth Group's third-quarter earnings report revealed that the Change ransomware attack in February had a significant impact on the company's earnings.
The company reported earnings from operations of $8.7 billion for the three months ending September 30, with $0.3 billion attributed to the cyberattack. Adjusted earnings reached $9 billion, excluding direct response costs related to the attack.
Despite the challenges, UnitedHealth Group maintained its adjusted net earnings outlook for the year. The medical cost ratio for the company increased from 82.3% to 85.2% due to various factors, including reductions in Medicare funding and increased coding intensity among hospitals.
Despite these challenges, UnitedHealth Group reported growth in its consumer base and increased revenues.
The cyberattack had significant financial implications for the company, with expenses estimated to exceed $1 billion for the year. The company also authorized a payment of $22 million in bitcoin ransom to protect patient information.
The healthcare industry needs to prioritize robust cybersecurity protocols and contingency plans to mitigate the risks associated with cyber threats.