CHS has reported significant financial losses for the third quarter due to high payer denials, increased workforce expenses, and the challenges posed by hurricanes.
The storms resulted in the cancellation of elective procedures and the closure of three facilities. The aftermath of Hurricane Helene alone caused an estimated loss of operating revenues and additional expenses totaling approximately $7 million. Insurance proceeds related to this hurricane were not recognized during the third quarter, but CHS expects to receive them in future periods.
In addition to the hurricane impact, CHS is facing a rise in denials and downgrades from insurers, which is putting pressure on its revenue streams. Despite implementing enhancements to its utilization review program and centralized physician advisor services, the rate of denial activity by payers continues to escalate.
CHS has experienced a decrease in net operating revenues and adjusted admissions for the three months ending September 30. However, on a same-store basis, admissions and adjusted admissions have shown some resilience.
The net loss attributable to CHS stockholders for the quarter increased significantly compared to the same period last year, primarily due to rising expenses associated with salaries, benefits, and outsourced medical specialists.
CHS is making investments in its centralized patient financial services processes and its Physician Advisor Program to address the ongoing issues with payer denials. The company has been actively restructuring its portfolio, divesting from hospitals to streamline operations and focus on core markets.
The challenges faced by CHS highlight the complexities of operating in the current healthcare environment, and the company's ability to adapt and implement effective strategies will be crucial in maintaining its position in the competitive healthcare market.