DevRev has secured $100.8 million in Series A funding, resulting in a valuation of $1.15 billion. The funding round, led by Khosla Ventures, took place in August 2024 and included participation from Mayfield Fund, Param Hansa Values, U First Capital, and various angel investors and family offices.
DevRev, founded in October 2020 by Dheeraj Pandey and Manoj Agarwal, aims to transform the relationship between developers and customers. Their mission is to empower developers to create customer-centric products by breaking down barriers and facilitating direct customer interactions.
DevRev's AgentOS platform enables the adoption of generative AI within enterprises, streamlining workflows and improving operational efficiency. By leveraging a knowledge graph that integrates structured and unstructured data, DevRev connects code to production issues and customer interactions, enhancing customer service and product management.
DevRev's AI-on-Knowledge Graphs framework combines generative AI with existing systems, creating a comprehensive knowledge graph that enables accurate search results and quick actions. This comprehensive understanding of customer interactions contributes to a personalized and effective customer service experience.
DevRev's platform provides strategic insights and operational efficiency by identifying emerging trends, linking customers, products, and employees, and automating routine tasks. This comprehensive understanding of customer interactions contributes to a personalized and effective customer service experience.
DevRev's innovative approach positions them as a leader in integrating AI with knowledge graphs, and their commitment to breaking down internal silos and fostering collaboration aligns with industry trends. With their recent funding success and clear vision, DevRev is poised to drive the adoption of AI technologies and shape the next generation of customer-centric software solutions.