The landscape of medical debt collection has become a lucrative business, attracting investments from private-equity firms.
Tonka Bay Equity Partners made a strategic investment in Professional, a health-care collection company, in 2021. NexPhase has also expanded its presence in this sector by acquiring several companies and establishing Meduit, a medical revenue firm.
However, there is controversy surrounding a federal proposal championed by Vice President Kamala Harris, which seeks to remove medical debts from credit reports. Proponents argue that this would ease financial strain on Americans, but the debt collection industry, including Meduit, opposes the measure, claiming it would undermine financial accountability.
The debt collection industry receives numerous consumer complaints, with around 10 percent of these related to medical debt. Meduit, despite its prominence, has faced scrutiny, with its acquired companies receiving over 600 consumer complaints in the past three years. Issues range from aggressive collection tactics to repeated calls for settled debts.
The staggering amount of medical debt in the United States, estimated to exceed $220 billion, reflects broader systemic issues within the healthcare system. Rising out-of-pocket expenses have made it difficult for many Americans to keep up with medical bills, even when insured.
The proposed changes to credit reporting could have far-reaching consequences for consumers and the healthcare industry. While some healthcare providers support the initiative, others worry about potential revenue loss.
Private-equity investment in the medical debt collection sector has further complicated the landscape. Over 300 deals have been made since 2019, highlighting the recognition of medical debt collection as a profitable venture. However, there are concerns that if medical debts are removed from credit reports, more collectors may resort to legal action to recover unpaid bills. This could lead to a tightening of lending practices and impact both consumers and healthcare providers.
The debate surrounding medical debt collection and the proposed regulatory changes raises broader questions about the intersection of healthcare, finance, and consumer rights. The future of medical debt collection remains uncertain, with potential consequences for millions of Americans dealing with medical expenses.