Appenzeller Kantonalbank (APPKB) has been recognized as the top bank for private customers in Eastern Switzerland.

The bank also secured the title of the second-best customer service provider in Switzerland.

Ueli Manser, Director of APPKB, expressed delight at the accolades, emphasizing that the awards signify a vote of confidence from their clientele.

The bank's commitment to a straightforward product range and exceptional service has proven effective, even as a smaller financial institution.

The rankings were determined through a national online survey involving over 3,300 participants, assessing factors such as customer orientation and professional expertise, along with the willingness of customers to recommend the bank to others.