Salesforce.com, Inc., the leading provider of on-demand customer relationship management (CRM) software solutions, has received a neutral rating from UBS.
The company generates the majority of its revenue from online subscription sales, which make up 92.6% of total sales. These subscriptions include various applications that automate sales forces, optimize sales data processing, and manage call centers and partner relations.
Alongside subscription sales, professional services contribute 7.4% of revenue, encompassing consulting, implementation, and training services. Salesforce's sales are geographically concentrated, with the Americas accounting for 67.8% of total sales, followed by Europe at 22.8% and Asia-Pacific at 9.4%.