Raiffeisen Bank Ukraine is strategically positioning itself to maintain its dominance in the corporate banking sector while simultaneously expanding its footprint in the retail market.
The bank aims to remain a universal financial institution and enhance its competitiveness in retail banking. To address its historical lag in this area, the bank is focused on increasing its share in retail lending, improving digital services, and enhancing the overall customer experience.
Raiffeisen Bank is investing significantly in technology and customer service enhancements to facilitate its transformation into a more competitive retail bank. The bank is overhauling its backend systems and phasing out one of its applications to provide a seamless digital banking experience. Raiffeisen Bank is also prioritizing investments in cybersecurity and cloud technology to protect its assets and build trust with its clients.
Overall, the bank's dual focus on corporate and retail banking, coupled with a strong emphasis on digital transformation, positions it well for future growth and stability.
Raiffeisen Bank ranks as the fourth-largest bank in Ukraine by total assets and is among the top three most profitable banks.