AI agents integrated with process intelligence are increasingly being used by organizations to improve operational efficiency and achieve business outcomes.

Addressing the Gap

However, there is a gap between the potential of AI technologies and their actual performance in enterprises. This is due to a lack of understanding of critical business context and nuances, which limits the effectiveness of AI agents in automating tasks and workflows.

Introducing AgentC

To address this, Celonis has introduced AgentC, a set of tools and partnerships that empower AI with process intelligence. This allows organizations to create custom AI agents or utilize pre-built solutions from partners, tailored to their unique needs.

Training AI Agents

By integrating process intelligence into AI systems, organizations can train AI agents to provide actionable insights and streamline decision-making. The adoption of AI powered by process intelligence is growing, with significant benefits reported across industries.

Collaboration and Innovation

Companies can choose to develop AI agents in-house or collaborate with external partners, each approach offering its own advantages. Celonis is also rolling out platform innovations to enhance scalability and user experience, such as Celonis Data Core and Celonis Networks. These innovations aim to expedite data integration, foster collaboration, and drive efficiency in operations.

Achieving Operational Excellence

Overall, the integration of AI with process intelligence is a critical strategy for organizations to achieve operational excellence and sustainable growth in the digital transformation era.